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Persona Development

Create research-based representations of key user types to guide design decisions and build empathy.

Budget

medium

Timeline

medium

Team Size

small

Goals

exploratory generative

Pros

  • Builds team empathy for users
  • Provides design focus and direction
  • Helps prioritize features and needs
  • Creates shared understanding of users

Cons

  • × Can become outdated without maintenance
  • × May oversimplify complex user groups
  • × Risk of creating stereotypes
  • × Requires solid research foundation

Example Use Case

Developing personas for a healthcare app to represent different types of patients and healthcare providers who will use the system.

Additional Use Cases

  • User archetypes
  • Behavioral personas
  • Role-based personas
  • Proto-personas