Remote Moderated Testing

Conduct usability testing with users in different locations while actively guiding the session.

Budget

medium

Timeline

short

Team Size

small

Goals

usability evaluation

Pros

  • ✓ Eliminates geographical limitations
  • ✓ Allows for follow-up questions
  • ✓ Tests users in their natural environment
  • ✓ More cost-effective than in-person testing

Cons

  • × Technical issues can disrupt sessions
  • × Harder to build rapport with participants
  • × Limited observation of physical reactions
  • × Requires reliable internet connections

Example Use Case

Testing a new dashboard interface with users across different countries while observing and asking questions in real-time.

Additional Use Cases

  • • Website usability testing
  • • App feature evaluation
  • • Prototype feedback
  • • Task completion analysis