Remote Moderated Testing
Conduct usability testing with users in different locations while actively guiding the session.
Research Classification
Research Type
Attitudinal Behavioral
Behavioral: Focuses on what people do: their actual behaviors and actions.
Data Type
Qualitative Quantitative
Qualitative: Collects non-numerical data like observations, interviews, and open-ended responses.
Requirements
Budget
mediumModerate investment needed
Timeline
short1-3 weeks
Team Size
smallWorks with 2-3 people
Research Goals
usability evaluation
Pros & Cons
Pros
- ✓ Eliminates geographical limitations
- ✓ Allows for follow-up questions
- ✓ Tests users in their natural environment
- ✓ More cost-effective than in-person testing
Cons
- × Technical issues can disrupt sessions
- × Harder to build rapport with participants
- × Limited observation of physical reactions
- × Requires reliable internet connections
Use Cases
Example Scenario
Testing a new dashboard interface with users across different countries while observing and asking questions in real-time.
Additional Applications
- • Website usability testing
- • App feature evaluation
- • Prototype feedback
- • Task completion analysis