Remote Unmoderated Testing

Collect usability data from users completing tasks on their own time without a moderator present.

Research Classification

Research Type

Attitudinal Behavioral

Behavioral: Focuses on what people do: their actual behaviors and actions.

Data Type

Qualitative Quantitative

Qualitative: Collects non-numerical data like observations, interviews, and open-ended responses.

Requirements

Budget

low

Minimal resources required

Timeline

short

1-2 weeks

Team Size

single

Can be conducted by one person

Research Goals

usability evaluation

Pros & Cons

Pros

  • ✓ Collects data from many users quickly
  • ✓ Cost-effective for large sample sizes
  • ✓ Users test in their natural environment
  • ✓ Eliminates moderator bias

Cons

  • × No opportunity for follow-up questions
  • × Limited context for user behavior
  • × Task instructions must be very clear
  • × Quality depends on participant engagement

Use Cases

Example Scenario

Having 100 users complete specific tasks on an e-commerce website while recording their screens and collecting metrics.

Additional Applications

  • • Task success measurement
  • • Time-on-task analysis
  • • Self-reported satisfaction
  • • Large-scale usability testing